TERMS AND CONDITIONS OF SALE, payment

This is not just the usual legal stuff.
This is USEFUL INFORMATION FOR YOU so please take time to read it and avoid surprises.

Your statutory rights are not affected by these terms.

• Methods of payment
• Payment/Ordering
• Export and Value Added Tax (VAT)
• Refunds
• Contacting us

eBooks and training video products are sold for your own use without resale rights. They are covered by copyright law and may not be sold, given away or distributed by any means. This applies to the free ones as well as the paid-for ones.

METHODS OF PAYMENT

Payment is via PayPal only. I regret this inconvenience to those who don't have a PayPal account but you can order some eBooks direct from SatCure instead.

PAYMENT / ORDERING

PayPal uses a secure server to take your payment details.

Your credit card details CAN NOT appear in any email message. An email copy of your order will be returned to you WITHOUT credit card details. Please check the details and TELL US immediately if you've made a mistake.

AOL email

AOL fails to forward our automatic replies so frequently that we can no longer accept orders which use an AOL email address. For this reason you are required to check (tick) a box in the order form to confirm that you are NOT using an AOL address. If you tick the box but continue to order using an AOL address you will not receive the eBook download details.

Value Added Tax (V.A.T.)

VAT is not charged at present.

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REFUNDS

If you need to request a refund please use the e-mail form and include your Order Confirmation number. If it's for an eBook, please include the statement "I have deleted all copies of the eBook file."

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CONTACTING US

Please use email.

Coolbooks, PO Box 12, Sandbach, CW11 1XA

UK

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